Privacy Policy

Introduction


We are committed to protecting and respecting your privacy. Everyone has rights regarding the way in which their personal information is handled. During our activities we will collect, store and process personal information about our customers, suppliers and other third parties, and we recognise that the correct and lawful treatment of this data will maintain confidence in our organisation.


This policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

For the purpose of UK data protection laws, the data controller is MOF Technologies Ltd of 63 University Road, Belfast, BT7 1NF.

Data Protection Principles


When processing your information, we must comply with the six enforceable principles of good practice. These provide that your personal information must be:

  • Processed lawfully, fairly and in a transparent manner,

  • Processed for specified, explicit and legitimate purposes,

  • Adequate, relevant, and limited to what is necessary,

  • Accurate and kept up to date,

  • Kept for no longer than is necessary, and

  • Processed in a manner than ensures appropriate security.​

Information you give to us

We may collect, use, store and transfer different kinds of personal information about you, including: 

  • Identity Data, such as your name, title, date of birth, gender.

  • Contact Data, such as your address, email address and telephone numbers.

  • Organisational Data, such as your company’s name, address and contact details.

  • Transaction Data, including details about payments to and from your company, and other details of products and services your company purchases from us or supplies to us.

  • Technical Data, including IP addresses, browser type and version, time-zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.

  • Usage Data, including information about how you use our website, products and services.

  • Marketing Data, such as your preferences in receiving marketing from us and our third parties, and your communication preferences.

‘Special Category’ Data

  • Information relating to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, criminal convictions, sex life or sexual orientation, or certain types of genetic or biometric data is known as ‘special category’ data.

  • During the course of dealing with you, we do not expect to collect any ‘special category’ data about you.

How we collect your personal information


We may obtain personal information by directly interacting with you, such as:


  • Placing orders for products and services.

  • Participating in discussion boards or other social media functions on our website, or through our social media platforms.

  • Participating in any promotion or survey organised by us, or otherwise providing us with feedback.

  • Subscribing to our services or publications, or otherwise requesting marketing material to be sent to you.

  • Corresponding with us by phone, email, letters or otherwise. We may obtain personal information via automated technology when you interact with our website by using cookies, server logs and other similar technologies.

We may also collect personal information about you from third parties or publicly available sources, such as: 

  • Analytics providers (such as Google).

  • Advertising networks.

  • Search information providers.

  • Providers of technical, payment and delivery services.

  • Business references.

  • Companies House, Credit Reference Agencies, LinkedIn and the electoral register.

How do we use your personal information


We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:


  • You have given us consent.

  • We need to perform a contract we are about to enter into, or have entered into, with you.

  • Where it is necessary for our or a third party’s legitimate interests, and your interests and rights do not override those interests.

  • Where we need to comply with a legal or regulatory obligation.

Purposes for which we will use your personal information

We may use your personal information for a number of different purposes. For each purpose, we are required to confirm the ‘legal basis’ that allows us to use your information, as follows:

 

Purposes for which we will use the information you give to us

  1. To register your company as a new customer

  2. To process your company’s order and, if accepted, to deliver the products to your company (including managing payments, fees and charges)

  3. To gain export approval for products and equipment that we have agreed to supply to you

  4. To obtain further information about you, your company, and the matter that is the subject of our agreement with your company

  5. To collect and recover money owed to us

  6. To notify you about changes to our terms of sale or this privacy policy

  7. To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, to allow you to participate in interactive features of our service, when you choose to do so, to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you and to make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them

  8. To enable you to complete business surveys

  9. To provide you with information about special offers and other products we sell that are similar to those that you have already received from us

  10. To invite you to corporate events, such as seminars, workshops, site visits and corporate hospitality

Legal Basis

  1. It will be necessary for our legitimate business interests, namely with a view to providing products and services to your company. In certain circumstances, it may also be necessary for us to comply with a legal obligation where we are required to establish the identity of your company before commencing the supply of products and services

  2. It will be necessary for our legitimate business interests, namely with a view to providing products and services to your company

  3. It will be necessary for our legitimate business interests, namely with a view to providing products and services to your company. In certain circumstances, it may also be necessary for us to comply with a legal obligation where we are required to comply with export control regulations before commencing the supply of products and services

  4. It will be necessary for our legitimate business interests, namely with a view to providing products and services to your company

  5. It will be necessary for our legitimate business interests, namely to ensure we receive payment for products that you have ordered from us

  6. It will be necessary for our legitimate business interests, namely to ensure you are aware of our current terms and conditions

  7. It will be necessary for our legitimate business interests to ensure you receive the best experience possible when accessing and using our website. We will comply with our cookie policy when processing this information

  8. It will be necessary for our legitimate business interests, namely to study how customers use our products, to develop them and help grow our business

  9. Where you have previously received marketing communications from us, then it will be necessary for our legitimate business interests, namely to ensure you continue to receive communications that you have previously agreed to receive In all other cases, we will only do this if you give us your consent

  10. It will be necessary for our legitimate business interests, namely to develop our relationship with you outside of the working environment. Where you would not normally have a reasonable expectation of receiving such invites from us, we will only send you invites if you agree

 

Legal Basis

Where we use/store your data because it is necessary for the performance of the contract between you and us

Where we use/store your data because it is necessary for us to comply with a legal obligation to which we are subject

Where we use/store your data because it is necessary for our legitimate business interests








Where we use/store your data because you have given us your specific, informed and unambiguous consent

Length of time

We will use/store your data for as long as it is necessary for the performance of the contract between you and us

We will use/store your data for as long as it is necessary for us to comply with our legal obligations

We will use/store your data until you ask us to stop. However, if we can demonstrate the reason why we are using/storing your data overrides your interests, rights and freedoms, then we will continue to use and store your data for as long as it is necessary for the performance of the contract between you and us (or, if earlier, we no longer have a legitimate interest in using/storing your data)

We will use/store your data until you ask us to stop

 

To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

You have various legal rights in relation to the information you give us, or which we collect about you, as follows:


  • You have a right to access the information we hold about you free-of-charge, together with various information about why and how we are using your information, to whom we may have disclosed that information, from where we originally obtained the information and for how long we will use your information.

  • You have the right to ask us to rectify any information we hold about you that is inaccurate or incomplete.

  • You have the right to ask us to erase the information we hold about you (the ‘right to be forgotten’). Please note that this right can only be exercised in certain circumstances and, if you ask us to erase your information and we are unable to do so, we will explain why not.

  • You have the right to ask us to stop using your information where: (i) the information we hold about you is inaccurate; (ii) we are unlawfully using your information; (iii) we no longer need to use the information; or (iv) we do not have a legitimate reason to use the information. Please note that we may continue to store your information or use your information for the purpose of legal proceedings or for protecting the rights of any other person.

  • You have the right to ask us to transmit the information we hold about you to another person or company in a structured, commonly used and machine-readable format. Please note that this right can only be exercised in certain circumstances and, if you ask us to transmit your information and we are unable to do so, we will explain why not.

  • Where we use/store your information because it is necessary for our legitimate business interests, you have the right to object to us using/storing your information. We will stop using/storing your information unless we can demonstrate why we believe we have a legitimate business interest which overrides your interests, rights and freedoms.​

  • Where we use/store your data because you have given us your specific, informed and unambiguous consent, you have the right to withdraw your consent at any time.

  • You have the right to object to us using/storing your information for direct marketing purposes.

If you wish to exercise any of your legal rights, please contact us by writing to the address at the top of this policy, or by emailing us at contact@moftechnologies.com. You also have the right, at any time, to lodge a complaint with the Information Commissioner’s Office if you believe we are not complying with the laws and regulations relating to the use/storage of the information you give us, or that we collect about you.

Automated decision making

We do not use automated decision-making processes.


Third Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.


Changes to our policy

Any changes we make to our policy in the future will be posted on our website and, where appropriate, notified to you by email. Please check our website frequently to see any updates or changes to our policy.


Contact

Questions, comments and requests regarding this policy are welcomed and should be addressed to us by writing to the address at the top of this policy, or by emailing us at contact@moftechnologies.com

 

+44 28 9025 5044

18A Newforge Lane, Belfast, County Antrim, BT9 5PX, United Kingdom

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